At Need Assistance
When a line of duty death occurs, the aftermath can send a department into a tailspin. The trauma and stress of the situation can be blinding. Most
departments find that a myriad of support ard services are quickly offered by many individuals, departments, and organizations. While this offered help is well-intentioned, it can quickly become overwhelming and confusing. If your department does experience a line of duty death, it is important that contact is made to the appropriate entities as soon as possible so that some of the initial stress can be eliviated.
Our team is comprised of members who have extensive training and experience in handling the unique needs of a department and family who has experienced a death. WIth hundreds of hours of experience in funeral arrangements, benefits assistance, and counseling our team provides professional, transparent and compassionate care. All of our team members volunteer their time and efforts.
Our team is designed to be 'on scene' within 24 hours (in many cases we have been able to respond within 6-12 hours) after a death has occurred and a call for assistance has been made. Our team will never self-deploy or show up to your department uninvited, so it is crucial that contact is made with us as soon as possible to request our assistance.
Our team can provide the following services but are not limited to:
- basic to full honors fire/ems service funeral arrangements per request of the family
- crisis intervention
- chaplaincy care
- resource management
- personal assistance to commanding officers by other commanding officers
- benefits assistance
- media/communications assistance such as PIO
- administrative assistance
The needs of a department and a family do not end when their loved one is buried. Grief has no time table. Benefits require a lot of effort in order to file efficiently and correctly. Investigations take place. Adjustment to life after a fatality happens, sometimes with difficulty. Our team knows that the weeks and months after a funeral can be the loneliest and scariest time for all involved. It is our intention to provide care for as long as we are needed. On average, we care for a family for about three years and a department for about one year.
Our long term assistance plan provides the following but aren't limited:
- filing of benefits and follow up assistance
- resources management
- referrals for therapists, financial advisors, attornies, memorial companies, etc
- chaplaincy care
- assistance in filing paperwork for memorials


